We collect information from you when you (a) open an account and provide us with Information through electronic registration forms; (b) make a transaction with us including when you deposit and withdraw funds; Additionally, from time to time, we may collect Information about you from third party entities such as information about your credit history agencies. The Information we collect directly from you includes Information required to communicate with you such as your address, phone number, e-mail. Furthermore, we may collect other identifiable Information such as identification numbers and/or Passport/Tax registration numbers. We may also collect demographic information when you open an account, including your gender, birth date, etc. We may also need to evaluate your trading experience, average annual income, estimated net worth and make an assessment about your risk factor.
We use personal information only as appropriate to provide you quality service and security. For example, we may use the Information collected from you to verify your identity. We may also use this Information to establish and set up your trading account, issue an account number, issue a password, log your activity and contact you from time to time. The Information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you. Should you ever deactivate your account with us, we will keep your information on file, but only use it to comply with regulatory requirements and to contact you occasionally with the option to reactivate your account. Please note that you may opt out of our Information sharing policies at any time by notifying us of your desire to do so as explained below;
We do not disclose or share Information about any of our users (whether active or inactive) to any affiliated third parties or non-affiliated third parties other than in the manner and entities set forth below:
To service providers for the purpose of opening, operating and servicing your account. Such service providers may include attorneys, accountants, auditors, financial and other professionals;
To respond to a subpoena or court order, judicial process or to regulatory authorities; and
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
We do not share credit information, such as credit history, net worth, or other income information.
We protect your Information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password every time you access your account online. We restrict access to Information at our offices so that only officers and/or employees who need to know the Information have access to it.
If you believe our information is inaccurate, please let us know. We will do investigate and correct any errors as quickly as possible (if necessary).